horas711 Platform Privacy Notice
This page describes what we collect when you use horas711 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local regulations. We do not sell your data to advertisers or share your betting history with external companies.
Our privacy practices apply whether you access horas711 on Android, iOS, or desktop. We use encryption to protect your data in transit and encrypted storage to protect it at rest. We limit access to your information to employees and contractors who need it to operate our platform.
If you have questions about how we handle your data, contact our support team through the in-app help menu or email. We respond in English and local languages during business hours.
What data we collect on horas711
When you create an account on horas711, we collect your full name, email address, phone number, and date of birth. We also collect your identity document number (KTP, passport, or equivalent) for Know Your Customer (KYC) verification. This information is required by law to prevent fraud and money laundering.
We collect your payment method details when you deposit. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive confirmation from your e-wallet provider that the payment succeeded. We do not store your e-wallet password or PIN. If you deposit via e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive your bank's confirmation and your Virtual Account number for future deposits.
We collect your betting history, account balance, login times, and device information (operating system, browser type, IP address). We use this data to detect fraud, prevent account abuse, and improve our platform. We also collect information about which games you play, which sports you bet on, and how long you use horas711 each day.
How we use your data on horas711
We use your personal information to verify your identity during account creation and to process your deposits and withdrawals. We cross-check your name, date of birth, and identity document number against public records to confirm you are who you claim to be. This verification typically completes within one business day.
We use your payment method details to confirm that deposits have cleared and to process withdrawal requests. We keep records of all transactions for accounting and regulatory compliance. We use your betting history to calculate your account balance and to detect unusual patterns that might indicate fraud or account abuse.
We use your device information and login times to detect unauthorized access attempts. If we notice a login from an unusual location or device, we may ask you to verify your identity before allowing access. We use your game-play data to improve our platform—for example, to identify which games are most popular or which payment methods are most reliable.
Third-party processors and data sharing
We share your data with third-party processors who help us operate horas711. These include payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment), identity verification services, and cloud hosting providers. We require all third-party processors to sign data-protection agreements and to use your data only for the purposes we specify.
We may share your data with law enforcement or regulatory authorities if required by law. For example, if we receive a court order or a request from a financial regulator, we will disclose your information as required. We do not share your data with advertisers, data brokers, or other commercial entities.
We at horas711 protect your data with encryption, access controls, and regular security audits. Your privacy is a core commitment.
Data storage and security
We store your data in encrypted databases on secure servers. Our servers may be located outside your jurisdiction, but we apply the same security standards regardless of location. We use SSL/TLS encryption for all data in transit—when you log in, deposit, or withdraw, your information travels through an encrypted channel.
We limit access to your data to horas711 employees and contractors who need it to operate our platform. All staff members sign confidentiality agreements and receive training on data protection. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.
Cookies and tracking
We use cookies to remember your login session and to track your activity on horas711. Cookies are small files stored on your device that help us recognize you when you return. We use session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for up to one year).
We use cookies to remember your language preference, your account settings, and your betting history. We do not use cookies to track you across other websites. We do not sell cookie data to advertisers or data brokers.
Your rights on horas711
You have the right to request a copy of all data we hold about you. Contact our support team via email and we will provide your data in a machine-readable format within 30 days. You have the right to correct inaccurate data—for example, if your phone number has changed, you can update it in your account settings.
You have the right to request deletion of your account and all associated data. We will delete your account within 30 days of your request, except for data we are required to keep by law (such as transaction records for tax or anti-money-laundering purposes). You have the right to object to our use of your data for marketing purposes—we do not send marketing emails unless you opt in.
Data retention and deletion
We retain your personal information for as long as your account is active. If you close your account, we delete most of your data within 30 days. We retain transaction records, identity verification documents, and account history for seven years to comply with financial regulations and anti-money-laundering laws.
We retain your betting history and game-play data for one year after your account closes. This allows us to investigate disputes and detect fraud patterns. After one year, we delete this data unless we are required to keep it by law.
Jurisdiction and data transfers
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. Whether you access horas711 from Jakarta, Surabaya, Bandung, or Medan, this privacy notice applies.
Your data may be transferred to and stored in countries outside Indonesia. We apply the same security standards and privacy protections regardless of where your data is stored. We comply with data-protection laws in all jurisdictions where we operate.
Changes to this privacy notice
We may update this privacy notice from time to time. We notify you of material changes via email at least 30 days before the change takes effect. Your continued use of horas711 after the notification period means you accept the updated privacy notice.
Contact us about privacy
If you have questions about our privacy practices, how we handle your data, or your rights under this privacy notice, contact our support team through the in-app help menu or email. We respond in English and local languages during business hours.
If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data-protection authority. We cooperate with regulatory investigations and take all privacy complaints seriously.